Question:
Arcadia Platform Dashboard access error / Error When I try to Login
Answer
Method 1:
To rule out any potential glitches, please attempt troubleshooting by logging into the system after clearing your cache. Sign out of your account, then try logging in again.
If the issue persists despite these efforts, please reach out to us with the link you are using to log in and screenshot of the error message, and we'll investigate further with our internal team for a resolution.
Method 2:
Try these URL of console/dashboard
Please try logging in using the following link: https://console.urjanet.com/ for console and https://dashboard.arcadia.com/overview for Dashboard
Method 3:
Check weather you are using the right login credentials
If you encounter the same issue, please contact your Account Manager to provide you access to the console or raise a ticket to us